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If you have factory reset your router or lost your admin details. Please follow the attached guide. DSL login details will need to be known before you attempt this process!
Broadband not working? Watch this video for some simple checks and tweaks that might help you sort things out without needing a visit from an engineer.
No. If you don't already have a line we can install one for you. Depending on the work required, we may need to book an engineer to install the service for you. We'll confirm this when you signup.
If you have factory reset your router or lost your admin details. Please follow the attached guide. DSL login details will need to be known before you attempt this process!
We'll tell you an expected activation date when you're ordering a service. This shouldn't take any longer than 2-3 weeks. Exact times depend on where your phone line is being transferred from, or if we need to install a new phone line.
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